Cookie Policy
Published on 06.07.2026
Purpose
This Cookie Policy explains how Aurelia Private Health ('Aurelia', 'we', 'our') uses cookies and similar technologies on AureliaPrivateHealth.com. It should be read together with Aurelia Private Health’s Privacy Policy and Terms of Service.
1. About Aurelia
Aurelia Private Health is a physician-led concierge preventative medicine practice focused on longitudinal health intelligence, executive health assessments, evidence-informed preventative medicine and the Aurelia Age™️ Framework.
Regulatory Framework
Aurelia intends to operate consistently with the Protection of Personal Information Act, 2013 (POPIA), the Electronic Communications and Transactions Act, the Consumer Protection Act where applicable, HPCSA ethical obligations relating to confidentiality and electronic communications, and other applicable South African laws.
What Are Cookies?
Cookies are small text files placed on a user's device to improve website functionality, security, user experience and performance. Similar technologies may include pixels, local storage and software development kits where applicable.
Types of Cookies Used
Essential cookies support website security, authentication and core functionality. Preference cookies remember user settings. Performance and analytics cookies help understand website usage using aggregated information. Marketing cookies should only be used where legally appropriate and with any required consent.
Why Aurelia Uses Cookies
Cookies may be used to protect website security, improve navigation, remember consent preferences, support appointment and waitlist functionality, improve accessibility, analyse website performance, detect fraud or malicious activity and enhance the member experience.
Healthcare Privacy
Cookies are not intended to replace Aurelia's secure clinical systems. Aurelia aims to minimise the use of technologies that could unnecessarily identify website visitors and will avoid using cookies to infer health conditions except where lawful, transparent and appropriate.
POPIA Principles
Where cookie-related information constitutes personal information, Aurelia intends to process it lawfully, transparently and only for specified, legitimate purposes consistent with POPIA principles of accountability, processing limitation, purpose specification, information quality, openness, security safeguards and data subject participation.
Consent
Where South African law requires consent before non-essential cookies are stored, Aurelia intends to provide an appropriate cookie banner or consent mechanism allowing users to accept, reject or customise cookie preferences.
Third-Party Technologies
The website may integrate carefully selected third-party services such as analytics providers, embedded content, booking systems or payment providers. Those third parties remain responsible for their own cookies and privacy practices.
Retention
Cookie lifespans may vary depending on their purpose. Aurelia intends to retain cookie-related information only for as long as reasonably necessary or as required by law.
Security
Aurelia aims to implement reasonable technical and organisational safeguards including encrypted connections (HTTPS), secure website configuration, access controls and cybersecurity monitoring to reduce unauthorised access or misuse.
User Choices
Users can manage cookie preferences through Aurelia's cookie banner where available or through browser settings. Disabling certain cookies may reduce website functionality, including appointment booking, authentication or preference storage.
International Visitors
If Aurelia serves international visitors, cookie processing may also be subject to additional legal requirements depending on the visitor's jurisdiction.
Updates
Aurelia may amend this Cookie Policy to reflect legal, operational or technological changes. The latest version should be published on the website together with an effective date.
Contact
Privacy or cookie-related questions should be directed to Aurelia's Information Officer using the contact details published on the website. Email concierge@aureliaprivatehealth.com.